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EMAIL ADDRESS IS CRITICAL

The email address is critical since that is the only effective means of communication we can use. If homeowners call the merchants for their email addresses, it should take less than 30 seconds for each inquiry since the merchant knows the customer (generally no more than 5 minutes in total for a homeowner).

If, on the other hand, we were to call, we would have to run the gauntlet of wariness -- Who are you? Why are you calling? How does it work? – and it would likely take us several days to call all the recommended merchants. (We don’t have the staff for that.) Moreover, you will generate goodwill by alerting your merchants and service providers that you have recommended them for inclusion.

 

 

 

 

 

 

 

 

 

 

 

 

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